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Customer Service
Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for you complete information.
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Security Policy
At Salesforce Commerce Cloud, we know that keeping your credit card information secure is important to you. That makes it very important to us. We use Secure Socket Layer (SSL) 128-bit encryption technology to protect your online information. Read More
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FAQs
Many of our customers have the the same questions and concerns regarding orders, the capturing and storage of personal information, shipping methods and shipping charges. Here is a list of the most common questions and answers provided for customers. Read More
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Managing Your Account
Your email address serves as a convenient way to receive important information about your order and serves as your Salesforce Commerce Cloud account identification. Your account stores information such as order history and your billing and shipping address. It also offers you the ability to track your order(s). The password assures that only you have access to your account information. Read More
- Privacy Policy
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Information About Returns
We want you to be entirely happy with your purchase from us. If you are unhappy with the goods in any way please contact our Customer Service Team at customerservice@salesforce.com or call 1 (800) 555 0199 as soon as possible. Please note that calls to 1 (800) 555 0199 that are not made from a US landline may be subject to a charge. If for any reason you are unhappy with your goods, you have the right to return them and receive a full refund. Read More
- Terms and Conditions